Bose Professional

Sales Engineer, Osaka

Osaka, Japan
Full Time
Sales
Experienced
Company Overview:
Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a Sales Engineer, Osaka to join us on our journey.

We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do.


Position Overview:
​​​​​​The Sales Engineer will be a technical influencer, generate business opportunities by supporting distributors, consultants, end-users, and large system integrators with design, trainings, demonstrations, technical queries, testing of Bose Professional Products in the assigned territory. The Sales Engineer is responsible for achieving the set goals around design requirements, training, technical support, and reporting.



Key Responsibilities:
  • Meet, and where possible, exceed design timelines, trainings, and tech support to positively impact revenue
  • Build relationships with key influencers for specifications – designing firms and consultants, architects, engineering companies, and end users to support technical discussions.
  • Build relationships with large project developers in territory to translate information to smart design
  • Support distributors and Sales team with demos and technical discussions
  • Enhance training to customers (including dealers and business partners) and sales force, define training calendar and implement
  • Supporting product launch, marketing events, fairs and other lead generating activities from technical aspects
  • Increase client satisfaction with timely and adequate support.
  • Be the voice of customers to provide feedback to internal product management team                    
  • Regular reporting of activities and projects designed funnel to Sales Engineering Manager
  • Weekly update of project portfolio and related activities
  • Maintain the required standard of documentation in client responses.
  • Support Company objectives by completing additional tasks as needed


Qualifications:
  • Minimum of 4 years’ experience in Pro Audio design, trainings and technical discussions in large projects of Pro AV Industry if preferrable.
  • Have deep technical knowledge and understanding of Pro Audio Solutions.
  • Experienced with AutoCAD, EASE or other sound system simulation tool.
  • A good communicator with good presentation skills
  • Excellent understanding of engineering process and relevant technologies.
  • Ability to follow precise procedures
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Self-motivated and directed
  • Willing to travel frequently


会社概要：
Bose Professional（ボーズ・プロフェッショナル）は、業務用音響業界のリーダーとして、スピーカー、アンプ、信号処理機器、コントローラー、ソフトウェア、アクセサリーなど、最先端の音響ソリューションの設計・製造・販売を専門としています。チームのさらなる拡大に伴い、私たちは大阪拠点のセールスエンジニアを新たに募集しています。私たちは、共通の価値観に基づいた文化を築いてきました。
まず、私たちは「チームが最優先」と考えており、協力的でお互いを支え合いながら共通の目標を追求しています。次に、「顧客起点で物事を考える」姿勢を大切にしており、常に顧客の立場から課題を解決していきます。私たちは「信頼」を重視し、オープンで率直な姿勢を持ち、社内政治を避け、責任を果たすために全力を尽くします。また、私たちは「思いやりと公正さ」をもって協力し合い、互いの尊重を大切にしています。そして最後に、「創造性と革新性はすべての部門に必要」と信じており、常に卓越性を追求しています。

ポジション概要：
Sales Engineerは、技術面からのインフルエンサーとして、担当エリア内の販売代理店、設計コンサルタント、エンドユーザー、大規模システムインテグレーターに対して、Bose Professional製品の設計支援、トレーニング、デモンストレーション、技術的問い合わせ対応、製品テストなどを通じてビジネス機会の創出に貢献していただきます。設計要件、トレーニング、技術サポート、レポーティングにおける目標達成が求められます。

主な職務内容：
  • 設計、トレーニング、技術サポートにおいて、目標を達成し、可能であればそれを上回るパフォーマンスで収益に貢献する
  • 設計に関与するキーパーソン（設計事務所、コンサルタント、建築士、エンジニアリング企業、エンドユーザー）との関係構築と技術的な議論をリード
  • 担当エリアの大規模プロジェクト関係者との関係構築と情報収集、設計への反映
  • 販売代理店および営業チームへのデモや技術的ディスカッションでの支援
  • 顧客（販売店やビジネスパートナーを含む）および営業部門へのトレーニングを強化し、年間トレーニング計画の策定と実施
  • 新製品ローンチ、マーケティングイベント、展示会、リード創出活動における技術的支援
  • タイムリーかつ適切な技術サポートを通じて顧客満足度を向上させる
  • 顧客の声を社内の製品マネジメントチームへフィードバック
  • 活動状況および設計案件に関する定期的なレポートをDirector of Salesへ提出
  • プロジェクトポートフォリオと関連活動の週次アップデート
  • 顧客対応におけるドキュメントの品質維持

応募資格：
  • Pro AV業界における大規模プロジェクトの音響設計、トレーニング、技術的ディスカッションの経験が4年以上あることが望ましい
  • プロオーディオソリューションに関する高度な技術知識と理解
  • AutoCAD、EASE、またはその他の音響シミュレーションツールの使用経験
  • 優れたプレゼンテーションスキルを持つコミュニケーター
  • エンジニアリングプロセスおよび関連技術への深い理解
  • 正確な手順に従って業務を遂行できる能力
  • 優れた文書作成および口頭でのコミュニケーションスキル
  • 優れた対人スキル
  • 自発的かつ自己管理ができる方
  • 頻繁な出張が可能な方


Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.


Position/Title: Sales Engineer, Osaka
Time Type: Full-time
Location: Osaka, Japan
Reports to: Hiroki Nagatani, Director of Sales, Japan
Department: Sales

 
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